Account Access Help
For assistance, follow our step-by-step enrollment guide or refer to our FAQs.
View the online user guide.
Frequently Asked Questions
View frequently asked questions.
Support hours are Monday through Friday from 7:30 a.m. to 5:30 p.m. Central Time.
For business-related questions, call the Customer Service Team at 866-507-6555.
For technical-related questions, call the Technical Support Team at 877-348-3810.
If you call after business hours, please leave a message and we will return your call the next business day.
Forgot your password?
The process is simple and can be completed online. Click LOGIN, CUSTOMER on agdirect.com, enter your Login ID and click Login. Then, check the “Forgot Password” checkbox and click Login. Follow the remaining online instructions.
Forgot your Login ID?
Call the Customer Service Team at 866-507-6555. Business hours are Monday through Friday from 7:30 a.m. to 5:30 p.m. Central Time.